About Tettra
Introduction
A company's most important knowledge is often scattered across different documents, chat threads, and people's heads, making it hard to find when you need it. Tettra is a smart internal knowledge base that solves this by providing a central, organized place for all your team's knowledge, with an AI assistant to help you find answers and create content.
What is Tettra?
Tettra is an AI-powered knowledge management system for internal team use. It allows you to create a central, searchable wiki or knowledge base for your company. A key part of the platform is its AI-powered search, which can answer questions in natural language based on the content in your Tettra pages. It also has an AI assistant to help you write and summarize your documentation.
How Tettra Works
Your team uses Tettra to document all of your important processes, policies, and project information. A team member can then ask a question in the Tettra search bar or in Slack, such as 'What is our process for requesting time off?' The AI will read through all the relevant pages and provide a direct, synthesized answer with a link to the source document.
Key Features and Capabilities
The platform provides a simple and intuitive internal knowledge base and wiki system. It includes an AI-powered search that can answer questions based on your team's content. An integrated AI assistant helps with writing and summarizing articles. It integrates deeply with popular chat platforms like Slack and Microsoft Teams.
Who Can Benefit from Tettra?
If you're a growing startup, you can use it to document your processes and onboard new employees more effectively. Support teams can create an internal knowledge base of answers to common customer issues. Any team that wants to stop answering the same questions over and over again can benefit.
Pricing and Plans
Tettra operates on a freemium model. A free plan is available for small teams to get started. Paid plans are priced per user per month and are tiered based on the features you need, with the AI-powered Q&A being a key feature of the paid plans.
Pros and Cons
What We Like
The AI-powered Q&A feature is a game-changer for finding information within a company. The platform is very simple and easy to use, which encourages team adoption. The deep integration with Slack makes it a seamless part of a team's daily workflow.
Areas for Improvement
While an excellent knowledge base, it is not a full-featured project management tool. The most powerful AI features are only available on the paid subscription plans.
Getting Started with Tettra
Sign up for a free Tettra account and create your first few pages of documentation. The best way to test it is to integrate it with your team's Slack account. You can then try asking the Tettra bot a question directly in Slack that you know is answered in one of the pages you created.
Frequently Asked Questions
Q: How is this different from using a shared Google Drive folder?</p
A: It is far more organized and intelligent. Tettra is designed for discoverability. It has a powerful search, a clear structure, and features like content verification to ensure information is up-to-date. The AI-powered Q&A provides direct answers, which is something a simple folder of documents cannot do.
Q: Can I suggest new content?</p
A: Yes, if the AI cannot find an answer to a question, it allows the user to 'request a page' on that topic, which then creates a task for the designated expert on your team to write a new article.